FAQ - Texas Hill Country Wineries

FAQ’s About Texas Hill Country Wineries

Have questions about Texas Hill Country Wineries? See below or contact us for further information!

Who is THCW and what do you offer?

Texas Hill Country Wineries (THCW) is a non-profit marketing and promotions association for 50+ Texas Hill Country member wineries.  We offer self-guided, ticketed wine events as well as other THCW sponsored events throughout the year.

Does THCW host winery or vineyard tours? Do the Member wineries host winery or vineyard tours?

Texas Hill Country Wineries is not a tour company, however the member Wineries may offer tours of their winery/vineyard on select days, times and for a nominal fee. We suggest that you contact each specific member Winery, or review the member Winery’s website, as to winery tour offerings. If you wish to tour multiple THCW wineries, we suggest contacting one of the Limo & Tour companies listed on our Eat, Sleep, Travel page. Want to plan your own winery tour?  You can by using THCW’s interactive Map.

What does the wine event consist of?

The wine events are self-guided, ticketed events among our 50+ member Wineries.  Wineries offer complimentary tastes & discounts to customers who purchase tickets to a THCW sponsored wine event. During a THCW sponsored wine event, THCW may also have gifts and souvenirs.

What time do the wine events begin/end?

Each wine event has designated start and end dates. Please refer to the wine event details on the THCW website. In regards to the member winery’s hours of operation during a wine event, each individual winery will open/close according to their own prescribed business hours.  Please see the Wineries page for each winery’s regular business hours.

Where do the wine events go?

The Texas Hill Country Wineries area covers Austin to Fredericksburg and Lampasas to New Braunfels.  All 50+ member wineries participate on the trail, so you can visit as many as you like, in any order you like. Want to plan your own winery tour?  You can by using THCW’s interactive Map.

Will I be walking from winery to winery?

No. While some of our wineries may be close enough to walk, they are located on busy highways.  Winery distances range from 1 mile apart to 130 miles apart. Driving is typically done by the wine trail participant.

Can I visit member wineries during non-event weekends/events?

Yes.  Wineries are open year round and open to the public. Before you embark on a self-guided tour, you are encouraged to verify the days/times that the member Wineries are open.

Do I need tickets?

Tickets are only necessary if you wish to participate in the scheduled wine event or other THCW sponsored event.  Otherwise, member Wineries are open to the public so you do not need a ticket to visit.

Are my event tickets good for multiple days and multiple wineries or just one day and one winery?

Yes.  Wine event tickets are good for all published days of the event and for all 50+ participating wineries.

I’m unable to use my wine event ticket(s)? Can I get a refund? Can you sell them for me?

THCW pre-purchased tickets are non-refundable and we are unable to sell them on your behalf. We recommend that you find a family member, friend, or neighbor that may be able to enjoy the wine event.

I didn’t get to use my wine event ticket during the scheduled event timeframe; can I redeem outside of the wine event or obtain a refund?

Unfortunately, pre-purchased wine event tickets can only be used during the prescribed timeframes and are non-refundable.

How do I get my tickets? Mail? Email?

Tickets are to be printed at the time of purchase.  You will also receive a confirmation email from THCW with a link to your tickets to print at a later date if need be.

Can I buy tickets at your office, over the phone or at a member Winery?

No.  All ticket sales are on the THCW website only.

Do I have to show my ticket at each Member winery in order to take advantage of the trail/event specials?

Having your printed digital ticket with your custom barcode on hand when you visit the participating Wineries will help expedite service. If you do not have a convenient way to print the digital ticket, use your smart phone to be able to show the Winery your custom barcode to be scanned. Each member Winery you visit will scan your custom barcode to confirm you have visited and tasted at their Winery.

When will tickets for the trails be available?

About 6 weeks prior to each trail.  Wine Lovers Trail- mid-December, Wine & Wildflower Trail, mid-February, Texas Wine Month Trail- mid-August, Holiday Wine Trail- mid-October.

Do you offer gift certificates?

No.  But you can buy tickets as gifts by putting the receivers name in the “mail to” box.

I will be in town this weekend and am looking for winery events.

Currently, THCW has four wine trails a year: February, April, October and December.  Tickets for wine trail events are typically posted for sale six weeks prior to the beginning of the wine trail. All wine trail tickets must be pre-purchased at THCW. You are encouraged to purchase wine trail tickets as early as possible, because wine trails sell out quickly.  For winery-sponsored events, please check the Winery Events page on our website.

Do I need to make reservations to visit THCW wineries?

In general, no reservations are needed, however we strongly suggest verifying the member Winery’s day/times of operation as well as contacting the member Wineries you plan to visit if your group is 8 or more guests.

We are looking to visit in November through February (winter); will the member wineries be open?

Yes.  THCW wineries are open year round.

What is the best time of year to visit the member Wineries?

It depends on what you are looking for: Winter is a little slower and less busy in the tasting rooms. In the Spring, the vines are starting to bloom while in the summer, the vines are green and harvest is beginning. Fall is cooler and there are many winery events happening.

I have a group of people for a special party (i.e. bachelorette party, rehearsal dinner, wedding, family reunion, corporate party). What do you offer?

THCW does not offer or plan parties.  We suggest contacting the member Wineries who host Weddings & More to inquire as to their availability and venue options or contact the wineries you plan to visit about their smaller group policies.

What are your rates and availability for weddings, rehearsal dinners, etc.?

THCW does not host weddings, rehearsal dinners, etc.  Please check out the Weddings & More page on our website for a list of member Wineries who do host weddings and other private events.

I want to go to a Grape Stomp. When is yours?

THCW does not host a grape stomp, but a number of our member Wineries do.   We suggest you check out the Winery Events page and use the sort by Grape Stomp option.

Is THCW a winery?

No, Texas Hill Country Wineries is a non-profit association used to market and promote our member Wineries.

Can we buy wine from THCW?

No, THCW is not a winery and we do not produce nor sell wine. Each member Winery sells their own wines.

Does THCW distribute wines? Where?

No, THCW is not a winery and we do not produce or sell wine.  A number of our member Wineries do distribute. We suggest you contact the member Wineries directly as to where and which wines are distributed.

I bought a bottle of wine from a member Winery opened it and it is bad. Am I able to obtain a refund or another bottle?

THCW is not able to refund bottles of wine sold by a member Winery. Should you have a concern about a bottle purchased, you will need to contact the member Winery directly as to their policy regarding refunds and/or returns.

Do you have wine barrels for sale?

THCW is not a winery and therefore does not have wine barrels to sell.  However, a number of our member Wineries do sell used barrels. We suggest you contact the member Wineries individually as to availability and cost.

We want to visit your winery/vineyard?

Since THCW is not a winery or vineyard, we do not have a physical winery or vineyard location. Please visit the Wineries page of our website for individual winery information as to which wineries have vineyards on site.

Do you do gift certificates for the member Wineries?

No.  Each member Winery is an independent business of THCW.  We suggest you contact the member Wineries directly as to gift certificates offered.

My band would like to play at your winery. How do I go about booking?

Since THCW is not a winery, we do not host events. Each member Winery hosts their own events and will need to be contacted directly.

How do I become a vendor at your wine trails or THCW sponsored events?

Currently our wine trails or events do not host  vendors. Member Wineries may host vendors for winery-sponsored events and will need to be contacted directly.

Can you come pour wine at our event?

Since THCW is not a winery,  we do not pour at events.  Member Wineries will pour their own wines at wine-trail events.

I want to work at a winery/vineyard, do you have any openings?

Since THCW is not a winery or vineyard, we do not have these types of positions available.  Please contact member Wineries individually for any openings that they may have.

I would like to advertise my business on your website. Since I have your link on my site, can you reciprocate and put my link on your site?

THCW does not trade links.  If you would like to advertise on our site or in our brochure, please send an email through our Contact page.

Can you please mail me a brochure? I only need one.

THCW only ships boxes of brochures to area businesses such as Chamber of Commerce’s, Visitor’s Centers, local hotels, and member Wineries.  Please fill out the Brochure Order Form.

Passport Trail Events FAQ’s

Are there a limited number of tickets?

Yes and they typically sell out by the first weekend of the Event. We do not hold back any tickets.

Do I have to start at the winery I chose?

Yes, you do have to go there first and get your book. You do not have to taste there first but you must get your book first.

Can I change my pickup winery?

No, wineries receive the exact amount of Event Passports as designated by ticket purchaser choice and we cannot change them once delivered. Please be aware of individual winery business hours and days they are open when choosing your pickup winery.

I can’t use my ticket, can I get a refund?

No, but tickets are transferable so you can give it away or sell it.

What days is my ticket good for?

February 8-24, 2018

What wineries are included?

45 of our member wineries. You can find a list of all our member wineries on the WINERIES page or the MAP page of our website.

I am giving this as a gift, can you change the name on the ticket?

The tickets are transferrable so it does not matter that your name is on it. When gifting though, you can choose “Ship To” and put the receivers name in the shipping info and this will put their name on the ticket. (No, tickets are not shipped)

I can’t print my ticket at time of purchase.

We also send you a confirmation email with a link to your ticket so you can print at a later date.

I didn’t print my ticket and now we are at the winery.

You can also show the winery your confirmation email or ticket from your smart phone.

What time does the event start?

The event starts when individual wineries are open (usually 10-11am) and ends at closing of the wineries (5-6pm). Please check out individual winery hours on the WINERIES page of our site.

Where does the event start?

It starts wherever you would like but you must pickup your Tasting Passport first. Please use the MAP to plan out your trip.

What about transportation?

This is a self-guided event so you will use your own transportation or book with a Tour Company. Please use a Designate Driver.

Are wine glasses included with ticket or at each winery?

No glasses are included. Each winery will have wine glasses for you to use while tasting but are not included to take home. Wine glasses are for sale at each winery if you would like to purchase separately.